Complete Managed Services

GAMWELLTECH® COMPLETE MANAGED SERVICE

GamwellTech delivers proactive maintenance services through our flat fee IT plans. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with your business as your virtual CIO and IT Department, allowing you to focus on running your business, not your technology.

Managing and troubleshooting desktops, networks, servers and IT security is rarely seen as a core activity by SMBs. Some of the questions which come to mind are - "Does hiring a full-time IT support specialist make sense? Can I pay a predictable monthly price rather than being at the mercy of IT support charges paid by the hour? How can I reduce downtime, poor performance and IT security breaches without paying through the nose?" Relax! You are not alone!

The managed service provider infrastructure is an integrated combination of Desktop and Server management & Monitoring and Proactive Maintenance.

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a technology plan that aligns with your long-term business goals.

Desktop and Server Management Services:

File Cleanup
Asset Management
Patch Management
Spyware Detection and Removal
Anti-Virus and Anti-Virus Management (from Trend Micro)
Remote Control
Software Distribution

Monitoring and Proactive Maintenance

24x7 monitoring and troubleshooting
Operating Systems
Active Directory
Microsoft Exchange
Microsoft SQL
Security Log Analysis and Management
Network Services
Backups
Network and Security Devices (Firewalls)
Integrated Web Portal
Phone and Remote Support Sessions
Trouble Ticketing
Executive Summary Monthly Report
Quarterly review and planning meeting
Vendor liaison
Loaner PC/Server

We take responsibility of complete IT management of your organization using an integrated technology platform that is being used worldwide by many leading organizations. We offer proactive management and monitoring, and charge you a flat fee per month.

Our track record shows that we are able to solve 95% of the IT related problems remotely, reducing our average problem resolution time to 22 minutes only.

We are backed by a pool of experts (domain level, applications, security) that manage hundreds of end-customers in USA.

Last but not the least, our prices are the best in the industry for the value offered and we bill customers for systems “Up” instead of billing for systems down.

Please read why, GamwellTech, your Managed Service Provider, will make all of your IT problems go away without the cost and overhead of a full time IT staff!

With GamwellTech you get:

Preventive approach and Quick Response.

Reduce IT downtime and security issues by over 70% via proactive management.
Cut the attend time to a problem to less than 5 minutes via our remote management technology.

Access to top notch expertise

Your IT infrastructure is supported by a team of highly specialized and experienced engineers working from our Network Operations Center. You are relieved from being at the mercy of a technology "generalist".

Access to superior IT Management technology

It uses Simplified Techonology, a high-end IT management platform.
Simplified Techonology is an integrated set of tools to proactively monitor, manage and protect your network.

Lower and Predictable IT costs

A predictable monthly cost that can be budgeted with no surprises.
Eliminates the need to build in-house expertise on IT infrastructure and security technology.
Provides economies of scale that let small and medium businesses get "Fortune 500 class" IT management and support at an affordable cost